It represents our culture, our people and
our driving desire to be the best contact
center and BPO service provider for our
clients... hands down.
ePerformax Again Ranked Among
World's Top 100 Outsourcers
Since 2002, ePerformax has been building strategic partnerships with Fortune 500 companies that require English-speaking inbound sales and customer service, email, chat, website support and back office processing services and delivering superior results in a very cost effective manner.

ePerformax is PCI certified and employs a Six Sigma approach to our processes for maximizing performance and managing people which, along with a highly- experienced U.S. and Filipino management team, enable us to achieve exceptional performance results.

ePerformax has two locations in the Philippines with a combined 3000 seats and will have a third near-shore location in Trinidad in 2011.
ePerformax takes its CSR initiatives seriously and focuses not only on external
programs that support education, but also internally on its employee “family.”
ePerformax Contact Centers & BPO has once again been ranked a Rising Star as part of The 2010 Global Outsourcing 100®, in a selection process managed by the International Association of Outsourcing Professionals (IAOP).

Teresa Hartsaw, president and CEO of ePerformax said the company is honored to be named to The Global Outsourcing 100 for the second year in a row. “I have always been proud of the ePerformax team, and we regard our inclusion in The 2010 Global Outsourcing 100 as positive proof of our standing in the industry and the satisfaction our Fortune 500 partners have with the level of customer service and quality that we provide to their customers.”

“As the economy recovers, partnering with the world’s best outsourcing providers and advisors will be more important than ever,” said IAOP Chairman Michael Corbet and chair of the judges’ panel. “Being named to The Global Outsourcing 100 is a great recognition, particularly given the strong competition, and these companies should
be proud of achieving excellence in outsourcing.”

The Red & Black eFund (employee fund) was formed in 2009 initially to assist and support employees and their families affected by Typhoon Ondoy. The goal of the eFund is to have an organized effort for collecting and distributing funds for the welfare of our team members and their families. The eFund also, from time to time, supports other people in need due to hardships caused by calamity and natural disasters. The eFund is managed by a committee of representatives from each department and client program who have a strong presence within their group and a deep sense of our company’s core values.

In addition to the annual Family Day full of family celebration including fun and games, ePerformax puts on a number of activities that promote “bonding” among employees and their families to create work-life balance while contributing to the Red & Black eFund. eP Family BINGO was conducted during the first quarter with proceeds donated to the Japan earthquake relief.

In May, another Manny Pacquiao live boxing fight will be hosted and open to all ePerformax employees and family members.